Health Outcomes Workshops

AHSRI Health Outcomes and Benchmarking Full Day Workshop



Expressions of interest for 2018 short courses - email



Thursday 14 December 2017 

Holiday Inn Sydney Airport

This is a new one-day workshop programme. We have revised and combined our benchmarking and health outcome workshops and have included more time to examine Patient-Reported Measures (PROMs and PREMs). In addition there will be greater focus on the primary care sector and regional applications. This workshop will be delivered in an interactive format with opportunity to learn from other participants and network.

The one-day workshop programme will commence at 9.15 am and finish at 4.15 pm with registration from 8.45am. It will be limited to a maximum of 50 participants. The workshops will be held at the Holiday Inn Sydney Airport at Mascot (Corner of O’Riordan Street and Bourke Road) and includes a full buffet lunch in the restaurant.

Early bird registration cost (before 10th November) is $495 plus GST (total $544.50). Please contact Julie de Clouet to register and we will also contact those of you who remain on our waiting list. Enquiries concerning group corporate rates or full-time student discounts should also be addressed to Julie.

For participants coming from interstate or regional NSW, the Holiday Inn Sydney Airport offers a discounted rate of $200 for overnight accommodation plus $20 for breakfast. Please contact Daniella on 02 9330 0666. A hotel shuttle bus operates between the domestic airport and the hotel at $6 per trip.

For local participants the Holiday Inn Mascot is a short walk from Mascot Station. Car parking will be available for workshop delegates at $15 for the day.

We look forward to meeting you there.

Assoc. Professor Jan Sansoni


Measuring, Managing & Benchmarking Health Outcomes: An Overview


Associate Professor Jan Sansoni, Director, Australian Health Outcomes Collaboration; with Ms Frances Simmonds, Director, Australasian Rehabilitation Outcomes Centre; Ms Cristina Thompson, Dr Kate Williams and Mr Darcy Morris, Centre for Health Service Development, AHSRI, University of Wollongong.

Workshop Information:

There is a growing international focus on health outcomes evaluation, demonstrated by recent initiatives in the UK, USA, Sweden, and the Netherlands, international consortia and Australian Departments of Health. The workshop will provide an overview of the current Australian and international focus on health outcomes. Definitions and a health outcomes framework will be explored. We will examine various types of outcome measures: clinical/biological indicators; health outcomes related performance indicators, standardised clinical assessments and patient reported outcome measures. The health outcomes focus will be discussed in relation to population health and health gain, evidence-based health care, quality improvement activities, guideline development, outcome benchmarking and ‘value-based’ health care activities that may be undertaken by health and community care organisations. Applications to both primary care and acute care will be presented and there will be some discussion of the challenges and implications of outcomes based commissioning.

The patient-centred focus of health outcomes and the use of patient reported outcome measures (PROMs) and patient reported experience measures (PREMs) will be discussed.

The workshop will cover the use of standardised measures to assess health status, health related quality of life and well-being. Participants will be asked to complete some patient-reported outcome measures (PROMs) in order to discuss some of the practical and research issues that arise when using these instruments for patient/client based assessments. The types of measures and indicators will be examined as will the psychological measurement properties that apply to selecting instruments (reliability, validity, responsiveness to change, cultural appropriateness etc.). The group will discuss implementation issues when PROMs and PREMs are used to ascertain health outcomes within the context of quality improvement and health service evaluation.

AHSRI, in conjunction with other collaborating centres, has developed outcomes measurement suites for outcomes evaluation and benchmarking for health and community care programs. AHSRI operates three clinical quality registries: the Australasian Rehabilitation Outcomes Centre (AROC), the Palliative Care Outcomes Collaboration (PCOC), and the Electronic Persistent Pain Outcomes Centre (ePOCC); and has also worked closely with the Australian Mental Health Outcomes Classification Network (AMHOCN). The workshop will provide an overview of how these registries work and their value in providing high quality data for improving clinical care and patient outcomes.

Using practical examples, we will discuss using outcome measures for performance benchmarking. Issues concerning the selection of appropriate measures (both clinician rated and patient reported), data collection, analysis and the logistics of implementation are examined. Examples will be used to demonstrate the value of clinical outcome benchmarking and to explore the challenge of translating data findings to achieve quality improvement. This session will conclude with a discussion of applications for outcome evaluation and benchmarking in developing service networks, promoting information exchange and for service improvement.

There will be a panel discussion and question time at the end of the workshop to facilitate discussion around the applications and settings most relevant to workshop participants.   

For further information download the workshop general information.


For academic enquiries contact Associate Professor Jan Sansoni at

For registration enquiries please contact Julie de Clouet on 02 4221 3464 or at

Getting to the venue

The workshop will be held at the Holiday Inn Sydney Airport. Read more about getting to the venue.

Further information

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Note: As an alternative to our standard Health Outcomes Workshop program we also offer customised workshops tailored to the specific needs of groups - contact us for more information.

Thank you for your interest.

Last reviewed: 2 January, 2018