Australian Modified Client-Centred Rehabilitation Questionnaire

The AM-CCRQ is a patient-reported questionnaire about inpatient rehabilitation. It is a useful tool for collecting patients’ perceptions of their rehabilitation experience (rather than satisfaction). The AM-CCRQ comprises 31 items scored on a five-point Likert scale ranging from ‘strongly agree’ (1) to ‘strongly disagree’ (5) e.g. Q1. The rehabilitation staff and I decided together what would help me. Seven items also have a ‘does not apply’ (DNA) response option. The 31 items can be grouped into 7 subscales covering decision-making, education, outcome evaluation, family involvement, emotional support, continuity/coordination and physical comfort. Collecting information like this directly from patients can assist in the review of clinical processes to ensure quality service delivery.

The AM-CCRQ, administration protocol and data entry tool are available for use, free of charge. If you would like to access these or would like further information please follow this link or contact AROC directly at

Journal article

Australasian Rehabilitation Outcomes Centre (AROC) (2018) Measuring the rehabilitation client's experience: The Australian modified client-centred rehabilitation questionnaire (AM-CCRQ). Journal of the Australasian Rehabilitation Nurses Association, 21 (1): 29-30. 

Last reviewed: 16 July, 2018

Log in to AOS & FIM

Become a member

FIM System User Guide

AOS Documentation

Tools & Resources

Community FIM/WeeFIM

Contact Us