Health Outcomes Workshops

AHSRI Health Outcomes Workshops

2 June 2017 — Holiday Inn Sydney Airport — Registrations closed


Thank you to all those who attended the one-day workshops in Sydney on 9 and 10 March 2017. The workshops were favourably received by participants and received average ratings of over 4/5 for the content and quality of the workshop presentations.

In view of the numbers on our waiting list for Health Outcome Workshops we are holding another day of workshops in Sydney in June. For those of you on the waiting list we will contact you shortly so that you can confirm your place. The workshop programme of the two workshops will commence at 9.15 am and finish at 4.00 pm. Registration will commence at 9 am.

This time the workshops will be held at the Holiday Inn Sydney Airport at Mascot (Corner of O’Riordan Street and Bourke Road) which will provide a larger venue and it will also provide for a sit down lunch with warm food in the restaurant. Due to the change of premises to provide a larger venue with more suitable catering there will be a small increase in early bird registration costs to $495 plus GST ($544.50) for the full day to offset the increased venue and catering costs. 

Preference will be given to registrants for the whole day program but some places may be available for either the morning session: Health Outcomes Measurement and Management for the afternoon session: Outcomes Evaluation and Benchmarking (see details below). The registration for 1 workshop including lunch is $330.00 plus GST ($363.00). For those of you who are not already on our waiting list please contact Julie de Clouet (02 4221 3464 or email to register your interest. Enquiries concerning corporate or full time student discounts should also be addressed to Julie.

For participants coming from interstate or regional NSW the Holiday Inn Sydney Airport offers a discounted rate of $200 for the night of June 1 plus $20 for breakfast will be offered. Please contact Angela Kang on 02 9330 0666. A hotel shuttle bus also operates between the domestic airport and the hotel at $6 per trip. For local participants the Holiday Inn Mascot is a short walk from Mascot railway station. Complimentary car parking will also be available for workshop delegates. We look forward to meeting you there.


Download the workshop general information


Morning Workshop: Measuring & Managing Health Outcomes: An Overview


Associate Professor Jan Sansoni, Director, Australian Health Outcomes Collaboration; Centre for Health Service Development, University of Wollongong. Guest presenter: Dr Kate Williams, Research Fellow, Centre for Health Service Development, University of Wollongong.

Course Information:

There is a growing international focus on health outcomes evaluation as has been demonstrated by recent initiatives in the UK, USA, Sweden, and the Netherlands and by international consortia (e.g. the International Consortium for Health Outcomes Measurement, ICHOM). This section will provide an overview of the current Australian and international focus on health outcomes. Definitions and a health outcomes framework will be explored. The different type of outcome measures clinical/biological indicators; health outcomes related performance indicators, standardised clinical assessments and patient reported outcome measures) used in health outcomes evaluation will be examined. The health outcomes focus will be discussed in relation to population health and health gain, evidence based health care, quality improvement activities, guideline development, outcome benchmarking and ‘value-based’ health care activities that may be undertaken by health and community care organisations. The patient-centred focus of health outcomes and the use of patient reported outcome measures (PROMs) and patient experience measures (PREMs) will be discussed.

The workshop will also be concerned with discussing standardised measures used to assess health status and health related quality of life as outcome measures of treatment/healthcare interventions. The constructs of well-being, quality of life and health related quality of life will be reviewed. Participants will be asked to complete some patient-reported outcome measures (PROMs) in order to discuss some of the practical and research issues that arise when using these instruments for patient/client based assessments. The typology of measures and indicators will be briefly examined as will the psychometric properties that apply to instruments (reliability, validity, responsiveness to change, cultural appropriateness etc.). Utility instruments used for cost utility analysis will be briefly discussed. Outcome measurement suites will also be examined. The group will discuss issues that are relevant to the selection of measures and instruments used to ascertain health outcomes within the context of quality improvement and health service evaluation.

Associate Professor Sansoni will be assisted in workshop exercises and presentation by Dr Williams.


Afternoon Workshop: Outcomes Evaluation & Benchmarking: Applications of Outcome Measurement


Professor Kathy Eagar, Australian Health Services Research Institute (AHSRI), University of Wollongong; Ms Frances Simmonds, Australasian Rehabilitation Outcomes Centre, AHSRI.

Course Information:

There is much international interest concerning the development and use of standardised outcome measurement suites for systematically ascertaining patient outcomes from health treatments as a means of assessing their effectiveness. AHSRI, in conjunction with other collaborating centres, has developed outcomes measurement suites for outcomes evaluation and benchmarking for a range of health and community care programs.

AHSRI has established and operates a number of clinical quality registries, including the Australasian Rehabilitation Outcomes Centre (AROC), the Palliative Care Outcomes Collaboration (PCOC), and the Electronic Persistent Pain Outcomes Centre (ePOCC) and has also worked closely with the Australian Mental Health Outcomes and Casemix Collection Network (AMHOCCN). These clinical quality registries have enabled benchmarking of outcomes across facilities in ways that control for patient variation.

Using registry examples, this workshop will discuss using outcome measures for performance benchmarking. Issues concerning the selection of appropriate measures (both clinician rated and patient reported), data collection and the logistics of implementation are examined. The analysis and interpretation of the data and how to avoid some common pitfalls will be explored. Examples will be used to demonstrate the value of clinical outcome benchmarking and to explore the challenge of translating data findings to achieve process change.

The session will conclude with a discussion of applications for outcome evaluation and benchmarking in developing service networks, promoting information exchange and for service improvement.


Download the workshop registration form (2 June 2017) 


For academic enquiries contact Associate Professor Jan Sansoni on or

For registration enquiries please contact:

Julie de Clouet
Australian Health Services Research Institute
University of Wollongong
Phone: 02 4221 3464

Expressions of interest in future workshops

We anticipate holding further Health Outcomes Workshops later in the year, tentatively during the week commencing 20 November but possibly earlier.

Some participants have expressed an interest in a workshop with a particular focus on Instrument and Measures for Health Outcomes Assessment.  If you are interested in participating in such a workshop can you please contact us.

Contact us to express your interest in attending a Health Outcomes Workshop later in the year

Add your name to our mailing list to receive information on future workshops and other related training.

Note: As an alternative to our standard Health Outcomes Workshop program we also offer customised workshops tailored to the specific needs of groups - contact us for more information.

Thank you for your interest.

Last reviewed: 17 May, 2017